The water softener is not producing soft water.
The system was checked to identify the fault.
- The resin in the softener was sufficiently contaminated such that it was not able to allow 100% ion exchange. This is not uncommon in systems using bore water with high levels of iron. Neglect from in-frequent servicing contributed to the outcome. The resin was replaced and the system re-started.
- The valve control was failing leading to production of harder water than normal. The valve and other parts were replaced.
- Water softeners are based on ion exchange and therefore re-charging of the resin is required. In this case re-charging was not occurring correctly and rectification was required.
- In this case the electronics had failed and replacement was required. Replacement required re-programming and commissioning of the equipment.
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